Deciding which roofing contractor is the best fit for you can be a challenging process, especially if it is your first time hiring a roofer. HFS Financial always has your back when home improvements are needed. Not only can we help you finance your project when you are ready, but we also have some handy tips on checking references and reviews before hiring a roofing contractor.
Always Ask for at Least Three References When Interviewing Potential Roofing Contractors
It may seem odd to request references before receiving services, especially in today’s world where Google reviews are a click away. You would only hire a new employee if you checked them first, though, right? Why would you hire a contractor to work for you without checking up on their completed projects? If the contractor can’t provide you with the three references you request, feel free to go in a different direction. They are not the contractor you want working on your home.
Have Questions Ready to Ask the References When You Call Them
Once you have references, it is helpful to actually call and speak with the people the contractor gives you the names of. Keep in mind that the contractor isn’t drawing names out of a hat. They have carefully chosen people they know will give them a good review. It is helpful to prepare more open-ended questions when you speak with them so they will feel the need to share more than a simple one-word answer.
Ask about how the timeline and budget were followed. While there will almost always be delays involved in construction, a quality roofing contractor should be able to communicate changes effectively and quickly with a client. Asking if there were any surprises along the way could help to bring up these types of issues if they occurred.
Follow up by asking how they felt about responses to any hiccups from the roofing contractor. Clients should still feel comfortable with how things were handled if they want to move forward with a contractor.
You can also prepare questions about how they felt about the finished product. Have they remained happy with how things turned out? Have they recommended the company to someone else without the contractor asking them to? These questions will let you in on anything that went wrong after finishing the project and how the roofing contractor handled things. It can also clue you into whether or not they are genuine in their report.
Check Other Websites for Reviews as Well
It is always prudent to check the web for reviews as well since the contractor will give you their best references to speak to in person. While all companies will have some unsatisfied customers, they should only have a few of them. The majority of their reviews on most websites should be positive for you to feel confident about moving forward. Watch for red flags on Google, Facebook, Yelp, Angi, Home Advisor or other review sites. Doing your due diligence can help you hire the contractor that’s right for you.
If you are still trying to locate a contractor for your project, keep looking for options in your local area and ask for recommendations from friends and family. They may be a good resource of information for you. And when you are ready, HFS Financial is here to help you get the roofing financing you need. Our easy-to-use rate check inquiry form only takes 60 seconds to complete, and we will contact you soon with your available financing options. Get started with your next home improvement project today. With HFS Financial, “You Dream It, We Finance It.”