How Offering Contractor Financing Improves Customer Satisfaction
Customer satisfaction is probably one of the highest goals for general contractors. It doesn’t matter how awesome you think that kitchen remodel is if your client hates it. So, naturally, you’re going to look for all the ways you can increase the contentment your customers. Here’s how offering contractor financing improves customer satisfaction.
One-Stop Shop
Clients won’t have to shop around for financing when their contractor is the one who offers it. People are so busy these days the last thing they want to have to do is call around for the best rate from a lender. They also won’t have time to find someone who can approve them for their next dream project. Imagine their joy upon learning that they don’t have to do any of that. Offering contractor financing to your clients improves customer satisfaction with little effort on your part. Clients can come to you with the knowledge and confidence that they can get all they need to complete their construction project from you. You’ve made their life easier by offering financing.
Timely Project Completion
Another way to ensure improved customer satisfaction? Timely project completion. You’re an experienced contractor, so you know how difficult completing a project on time can be — especially when one of your concerns is financing. When you decide to offer the best contractor financing for customers, you eliminate so many of the problems that arise from funding issues. Particularly when you chose to partner with HFS Financial, the loans have up-front funding, which means there are no “stages.” You can get paid what you need when you need it.
When you get the funding for materials that you need, then you can produce a quality product in a timely manner. There’s no waiting on the next stage of funding to come through so you can finish the work. One of the hardest parts of making the decision to begin a large renovation or construction project is often the time it takes to complete the project. Offering contractor financing won’t ensure that you will finish your project on time, but it can make it a lot easier. And a client whose project is finished in a timely manner is a satisfied client.
Earn More When Contractor Financing Improves Customer Satisfaction
When clients are confident in their funding options, they can be confident in hiring a quality contractor like yourself. If your client is on the fence about hiring you because you may be out of their current budget, offering financing gives them the extra financial security to afford a great contractor like you. You can open up a new clientele bracket by offering financing to your clients. So, if a customer really wants quality work done from a quality contractor, financing their project may help them afford the quality they really want. And when your client gets what he or she really wants, they can be completely satisfied.
Contractor financing improves customer satisfaction in such a simple way. You might make your own life a little easier. The easiest part is partnering with HFS Financial to provide the best contractor financing. Simply contact us today to start the next step for your contracting business. With HFS Financial, “You Dream It, We Finance It.”
